These General Conditions have as their object the purchase of products, carried out remotely via the internet on the website www.saintgregory.it based in Via Nazionale delle Puglie – Casalnuovo (Na) – Italy VAT number IT08657201219.
The prices indicated on the website www.saintgregory.it always include VAT.
The data is protected by SSL encryption.
The goods will be shipped only after payment of your order has been made.
Shipping costs by courier are free.
PRIVACY AND PROCESSING OF PERSONAL DATA:
Saint Gregory, as data controller, informs you that your personal data – collected directly from you – will never be transferred or distributed to third parties but used in full compliance with the fundamental principles laid down by directive 95/46 / EC and by Legislative Decree 30 June 2003 N ° 196, as well as pursuant to art. 13 of Regulation (EU) 679/2016 (GDPR) concerning the protection of individuals with regard to the processing of personal data.
ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE:
The contract stipulated between Saint Gregory and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Saint Gregory. This acceptance is considered tacit, unless otherwise communicated to the Customer in any way. By placing an order in the various ways provided, the Customer declares to have read all the information provided to him during the purchase procedure, and to fully accept the general and payment conditions transcribed below.
If the Customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure has been completed, he can print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of art. 3 and 4 of Legislative Decree 185/1999 on distance selling.
Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance or evasion, even partial, of an order.
The Customer can only order the products present in the electronic catalog of saintgregory.it at the time of placing the order and viewable online at the address (URL) www.saintgregory.it, as described in the relevant information sheets.
Correct receipt of the order is confirmed by Saint Gregory by means of an e-mail reply, sent to the e-mail address supplied by the Customer. The response is generated automatically by the system and cannot be considered acceptance of the order in itself, but only confirmation of receipt of the same. This confirmation message will contain the date and time of execution of the order and a ‘Customer Order Number’, to be used in any further communication with Saint Gregory. The message re-proposes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections. If received correctly, the order can be viewed by the customer on the website www.saintgregory.it in the “my orders” area once logged into “your Account”.
In case of non-acceptance of the Saint Gregory order, it will promptly notify the Customer.
Before making any purchase on our site, it is always advisable to contact us to be aware of the times for finding or creating the goods of your interest. CONTACTS.
PAYMENTS THROUGH THE SITE CAN BE MADE IN THE FOLLOWING METHOD:
– Payment with Paypal. PayPal is the online payment service that allows you to pay safely, easily and quickly and opening a PayPal account is free. By selecting the PayPal payment type, you will be redirected to a page on the PayPal site where you will enter your email address and password and make the payment. Your financial data will not be shared with Saint Gregory but will be managed directly by PayPal. In the event of cancellation of the order or non-acceptance by Saint Gregory, the amount will be refunded to your PayPal account. In this case, Saint Gregory will not be responsible for delays and / or damages caused during the reimbursement phase.
Saint Gregory reserves the right to cancel an order or an order item if the following circumstances occur:
– items not available;
– peripheral delivery locations and / or disadvantaged areas or areas not covered by our courier;
ON RECEIPT OF THE PRODUCT:
In order to make our service more and more efficient, upon receipt of the package we ask you to strictly follow these essential points:
Carefully check the conditions of the packaging at the time of courier delivery, even if the package is not damaged, always sign subject to inspection, placing the words “Parcel intact – signature subject to inspection” on the bulletin or PDA.
This operation allows us to have the right to a possible replacement of the product and at the same time demonstrate to our private insurance that it has adopted all the precautionary conditions for insurance coverage.
Otherwise we do not guarantee replacements due to hidden breakages (damage to the contents with undamaged package intact) and the compensation will be governed by vector insurance with Legislative Decree 286 of 11/21/05.
If the package is damaged, put the words “I sign with reserve – damaged package” on the bulletin or PDA – Always make sure that it is written.
If the package is seriously damaged, so as to have also caused damage to the internal contents, Reject the goods – and put the words “Goods refused for damaged package” on the bulletin or PDA.
Check the number of packages delivered that corresponds to what is indicated in the tracking.
Those who fail to strictly comply with these points will not be protected by the product replacement guarantees.
Any disputes must be raised immediately to the carrier and notify the incident with relative photographs to Saint Gregory at email@example.com, otherwise the product is considered delivered correctly. The invoice or receipt must be kept as a valid document for the guarantee.
FOR ANY DAMAGES CAUSED BY TRANSPORT:
Upon receipt of the goods, check the presence and integrity of all items in the order.
Any communication of anomalies or breakages must be communicated via email with photographs of the damage found no later than 8 days from receipt of the goods.
After eight days we decline any kind of responsibility for breakages / anomalies / shortages and for any redelivery (also for absences or for wrong addresses), the cost will be borne by the recipient.
We do not accept complaints of used or damaged items.
> The measures made on this catalog are indicative and do not constitute, neither commitment, nor reason for complaint towards our. Company.
> The Company is not responsible for any damage to the items by the customer.
> Saint Gregory reserves the right to change prices without prior notice; the price charged will in any case be that indicated at the time of the order.
RIGHT OF WITHDRAWAL:
Saint Gregory suits, jackets, trousers and shirts are made specifically to order by the customer. For this reason, if you buy a “tailored” garment, we cannot offer the possibility of returning the garment in exchange for a full refund of the amount paid.
A product is deemed to be a match when the measurements, style and details correspond to your order. Furthermore, according to the Italian legislation governing mail order sales (D.Lg. 50/92 and D.Lg. 185/99), the buyer can exercise the right of withdrawal by sending a registered letter within 10 days from the date of delivery. of products. However, this right does not apply to tailor-made products such as a shirt, jacket or tailored trousers, as these are made specifically according to the customer’s specifications. Kindly consider that the process of making your dress begins as soon as the order is completed, which obviously involves costs for our company. Any attempt to abuse our services will be prosecuted without delay by law.
Saint Gregory allows the cancellation of an order only if it is made within 24 hours of purchase. After this deadline, Saint Gregory does not offer the possibility to cancel the order since its production has already begun and would incur sunk expenses (fabrics, tailor’s time, etc.)
Jurisdiction in the event of disputes:
The law on disputes provides that up to 5000 euros is treated by the justice of the peace. If the buyer is in possession of a VAT number, the court closest to the seller is responsible for it, while for private individuals (for the right to the consumer) the court closest to the customer’s address is responsible.
Comments, criticisms, communications:
All customer opinions sent to Saint Gregory are monitored and moderated by the marketing department. In the event that these opinions are contrary to laws or morality (abusive advertising, defamatory intentions, insults, improper comments …) we reserve the right to reject, remove or censor the opinion in question.
ODR for Online Dispute Resolution:
Online dispute resolution for consumers
The consumer resident in Europe must be aware of the fact that the European Commission has set up an online platform that provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial way any dispute relating to and / or deriving from contracts for the sale of goods and services entered into online. Consequently, if you are a European consumer, you can use this platform for the resolution of any dispute arising from the online contract entered into with the Owner. The platform is available at the following link (http://ec.europa.eu/consumers/odr/).
The Data Controller is available to answer any question sent by email to the email address published in this document.
For any type of information on products, delivery times, payment methods, returns, please contact us by phone at our addresses, or by e-mail firstname.lastname@example.org or through our CONTACTS page on this site.